Unlocking Batches "In Use By" You or Others

Unlock a Batch Locked by You

You CAN unlock batches that are locked by you

1. Click the line that you want to unlock. The little black triangle on the left should be pointing at that line
2. Right click your mouse on the line you’ve selected
3. Click Unlock Batch
   

Unlock a Batch Locked by Someone Else

You CANNOT unlock batches that other users have locked

1. Contact the person with the batch locked and ask them to exit it
   
2. Contact someone with Vista Headquarters module Batch Control access to have them clear that user out:
   
1. Those with HQ Batch Control access include most department leads/supervisors and the Prime Vista support group.
   

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